Standard delivery

You have the right to cancel your order at any time, up to 7 working days after the day you receive it. But, you must tell us straight away if you wish to do this.

If you have paid a delivery charge, this will be refunded too, unless you’re only returning part of the order. If this is the case, you will still need to pay the full delivery charge.

You must take good care of the items while they’re in your possession; they must be returned to us in a sellable condition. It is your responsibility to return the items to us, or to arrange collection of larger items. This needs to be done promptly at your cost.

These regulations don’t apply to anything that has been personalised or to intimate, perishable or time-critical goods.

Terms and Conditions of use of this website

From 1st October 2015 it is illegal for retailers to sell electronic cigarettes or the e liquid used in them to someone under the age of 18. It is also an offence for anyone over 18 to buy e cigarettes, e liquid etc. on behalf of a young person, attracting a fine of £50.

Keep ‘er Vaped does not sell or deliver any products to anyone under the age of 18. If you provide false information then you will be in breach of our terms and conditions.

We do not deliver orders to USA.
Where the customer instructs us to use the “safe place” option for shipping, which does not require a signature for proof of delivery, we cannot be responsible for any non-delivery of parcels or non-receipt of parcels.